Before you place your order
We cannot add to or change orders once placed. We do not keep records of payment information at the time of purchase for security reasons. If you forgot to order an item, you will need to place another order. Please review your order for accuracy before submission.
You will be sent an email confirmation when an order is placed on our site. When your order is shipped, you will receive a shipment confirmation email with a tracking number. Please be sure your email is correct when placing your order! We are not responsible for incorrect mailing or email addresses. We always ship to the address you give us and we always email to the address you give us.
We offer free shipping to 48 states with all retail orders over $50.00. Free shipping shipment methods are USPS First Class Mail for all orders under 14 ounces and USPS Priority Mail for all orders over 14 ounces. Selecting faster shipping options will not expedite your order in our warehouse. It will shorten time in transit only.
Wholesale orders we do not offer free shipping for. We will provide you with a shipping quote for your wholesale order.
We know shipping cost is a concern for customers outside 48 states and international buyers. The best way to calculate costs is to add the desired items to your cart and use our shipping calculator on the cart page. Once you add your location the shipping costs will be populated for you.
I didn't get my package
Check with your neighbors. It’s likely that the mail carrier delivered your package to the wrong address.
Talk to the supervisor at your local post office if USPS was your chosen shipping method. They will be able to communicate with your mail carrier and look on the vehicles for any deliveries that were missed.
If you live in an apartment complex, check with the rental office. Sometimes deliveries will be made there.
Follow the prompts until you get to the prompt where you are asked for your tracking number. Press 1 for tracking a package or say “Tracking.” Say “Representative” and you will be transferred to a representative.
If you feel your package has been stolen, you may file a police report on the missing package.
Still have questions?
If we still haven’t answered your question, you can contact us below and
we will get back to you as soon as possible.